Privacy Policy

Last updated: January 2025

This Privacy Policy describes how The Lash and Brow Beauty Bar collects, uses, and protects your personal information when you use our website or receive our services.

We are committed to protecting your privacy and handling your personal information with care and respect.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

Business (referred to as either “the Business”, “We”, “Us” or “Our” in this Policy) refers to The Lash and Brow Beauty Bar, 4268 Cahaba Heights Ct, Suite 137, Vestavia, AL 35243.
Client or You means the individual receiving services from the Business or using our website.
Personal Data is any information that relates to an identified or identifiable individual, such as name, contact information, and health information.
Services refers to all beauty services provided by The Lash and Brow Beauty Bar.
Website refers to The Lash and Brow Beauty Bar website, accessible from thelabbeautybar.com
Health Information refers to medical conditions, allergies, sensitivities, or other health-related data you provide to us.

Information We Collect

Personal Information

When you book an appointment or receive services, we collect:

Contact Information: Name, phone number, email address
Appointment Information: Service type, date, time, preferences
Payment Information: Payment method details (processed securely, we do not store full credit card numbers)
Health Information: Allergies, medical conditions, medications, skin sensitivities, contraindications
Service History: Records of services received, products used, results

Photos and Images

With your consent, we may collect:

Before and after photos of services rendered
Photos for marketing purposes (requires separate explicit consent)

Website Usage Data

When you visit our website, we may automatically collect:

IP address
Browser type and version
Pages visited
Time and date of visit
Referring website

Cookies

Our website may use cookies to improve your browsing experience. Cookies are small files stored on your device. You can control cookie settings through your browser preferences.

How We Use Your Information

We use your personal information for the following purposes:

Service Delivery

To provide and perform beauty services
To schedule and confirm appointments
To ensure your safety by identifying contraindications
To maintain accurate service records
To customize services to your preferences

Communication

To send appointment reminders
To follow up on services and aftercare
To respond to your questions and requests
To notify you of schedule changes

Business Operations

To process payments
To maintain business records
To improve our services
To comply with legal obligations

To send promotional offers and updates
To share before/after photos (with separate explicit consent)
You may opt out of marketing communications at any time

How We Protect Your Information

We take the security of your personal information seriously and implement appropriate measures:

Physical security of client records stored securely
Limited access to personal information (staff only on need-to-know basis)
Secure payment processing through trusted payment processors
Regular review of our privacy practices

We do NOT sell, rent, or trade your personal information to third parties.

We may share your information only in the following limited circumstances:

Service Providers: Payment processors, booking systems (only as necessary to provide services)
Legal Requirements: When required by law, court order, or legal process
Emergency: To protect health and safety in emergency situations
With Your Consent: When you explicitly authorize us to share information

Data Retention

We retain your personal information for as long as necessary to:

Maintain your client records and service history
Comply with legal and regulatory requirements
Resolve disputes or enforce agreements

Service records are typically retained for 7 years in accordance with industry standards and legal requirements.

Your Privacy Rights

You have the right to:

Access: Request a copy of the personal information we hold about you
Correction: Request correction of inaccurate or incomplete information
Deletion: Request deletion of your personal information (subject to legal retention requirements)
Opt-Out: Unsubscribe from marketing communications at any time
Photo Consent: Withdraw consent for use of your photos for marketing

To exercise these rights, please contact us at (205) 881-0531.

Minors

Our services are intended for adults 18 years and older. We do not knowingly collect information from individuals under 18 without parental consent. Services for minors require parental/guardian presence and consent.

Health Information Privacy

We take special care with your health information:

Health information is collected only as necessary for safe service delivery
Access is limited to authorized staff only
Information is stored securely and confidentially
We comply with applicable health information privacy laws

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Material changes will be communicated to active clients. We will update the “Last updated” date at the top of this Privacy Policy when changes are made.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Questions and Concerns

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Phone: (205) 881-0531
Address: 4268 Cahaba Heights Ct, Suite 137, Vestavia, AL 35243
Hours: Monday-Friday 9am-6pm | Saturday 9am-2pm

We are committed to resolving any privacy concerns you may have.